So…I made these purchases in MAY and I’m just posting now ACK! Don’t hate me!!! This post will be picture heavy as I bought items from Consonant Body, NYX, Vasanti and Too Faced Cosmetics. I also wanted to do a quick review of ebeauty.ca itself, so that will come at the end of this post.
I love the labeling
The ingredient list for those that are interested
On to the makeup! I ordered some items from
NYX:
Colours: Thalia and Power
Swatches: Thalia and Power
Colour: Blue Marine
Swatch: Blue Marine
Colours: Tunisia, Canada, USA
Swatches: Tunisia, Canada, USA
At the time of my purchases,
ebeauty.ca was offering a promotion – $180 worth of products for $45.
The colour of the clutch is kind of a “wine”
The inside of the clutch has a bunch of compartments – great for keeping organized
For those of you that are unfamiliar,
ebeauty.ca is a fairly new online shopping destination in Canada offering products from often hard to find Brands as well as many Canadian companies.
My shopping experience with them was wonderful and extremely easy. I really love the look of the website, it’s easy to navigate and add things to your cart. I like that you can shop per category or by brand. They always seem to have great promotions going on like the the one I received above and right now they have free shipping on all orders over $25 (normally it’s $75) – this is EXTREMELY reasonable especially when purchasing cosmetics and skincare! Even $75 minimum is pretty good if you ask me.
The only thing I found a bit strange with my order was that with each brand I ordered from I received a separate email. So I received four separate confirmation and tracking emails for each brand. Each brand and the bonus items were also shipped individually so I ended up getting my order in 5 separate deliveries. I think the products are coming from different locations. Also when some of my products arrived they came from
The Shopping Channel which had me totally confused since I hadn’t ordered from them! But turns out
ebeauty.ca and
The Shopping Channel have the same address, so I’m assuming they are associated
The customer service is FANTASTIC. My Too Faced Shadow Insurance actually took a really long time to arrive – I was in constant correspondence with
ebeauty.ca ‘s customer service and we had eventually deemed it lost and they reimbursed me right away. A couple weeks after this it mysteriously arrived in the mail! They were really quick to respond to me on both email and
twitter which I loved (I have this thing – I like emails to be responded to within 24 hours!)
Anyway, sorry for the late and long post, but I thought it was worth writing about! Let me know if you’ve ever shopped there before or if there are any brands available on the site that are difficult to get in Canada!
I placed an order on sept 17 of this year. Its a month later and havent received the items nor a reason as to the delay.
DONT ORDER FROM THEM. I placed an order of mustela body creams for my son. I placed the order on Sept 17, 2012 and to this date Oct 18,2012 have not received them yet. When I placed the order the item was in stock. I am not getting a straight answer from them nor are they trying to make up for their mistake by resending the items. This place seems like a scam. So beware and do not purchase from them.
Great post! I love juice beauty as well!!! I have to say that I just bought some consonant and saw that is contained phenoxyethanol (toxic, chemical, ether). Not happy about that I must say! Blue marine is GORGEOUS on your skin.
Do not order from ebeauty.ca. I placed an order with them and waited almost 3 weeks for it, so I emailed the customer service to have them look into the order. They emailed me back saying they don’t have any more inventory for the item I ordered, apologized and basically told me to go order something else from them. Really!!!
I agree with B below. I have made a return to ebeauty. It has been more than a month and I still have not received my refund. I called today. The customer service rep was rude. Canada post clearly showed that it was delivered to them. She then accused me of having sent it to the wrong place. I said it was impossible because I used the return labels provided. I asked to speak to someone else. I was polite and courteous. I said it was not her; I just needed a second opinion. She disappeared from the line (some music came on). I was not sure what was happening. She eventually came back and said someone will call me back after 3 pm. I did not get any phone calls. I tried calling the number provided in a letter included with my products – customer care at the Shopping Channel. They refused to help and referred me back to ebeauty even though this was the number provided with my ebeauty products. I do not recommend ordering from ebeauty because there were no guarantee and full refund as promised.
I would definitely not recommend them at all. My daughter ordered stuff from them for a while now, every time she checked the status, it says it’s in the warehouse, but she still hasn’t received it. Emailed them and never get any response.
NOVEMBER 24, 2011 I placed and order on ebeauty.ca. It was my first time on this website and I will not recommend this website to anyone. They have a shipping address that is not mine on there, one item was missing and no note or email to tell me. There was also no confirmation that I placed this order. The only good thing is that the makeup came in good condition. Ebeauty tells me that an email was sent to my email address but there is none what so ever.
Hi there – sorry to hear about your disappointing experience with us!
Please contact our Customer Service team at CustomerService@eBeauty.ca. I have forwarded your concerns and they’re expecting your email.
Oh no! That’s not good to hear! I’ve never had to do a return yet so this is definitely something to keep in mind. I’m going to contact them on twitter and direct them to your comment. I hope it gets resolved soon!
I have recently made my first purchase there and had to return the product cause it just didn’t work for me. It’s been almost 2 months and I still have not received my refund. I have contacted them after tracking my package seeing that it had arrived back to them and they said they will put in a request to give me a refund but I still haven’t seen an email or any customer service support so who knows when I will get my money back. I would not shop here again. I’d rather go to Sephora which has more selection, similar prices and easier returns!
i’ve been itching to purchase something from ebeauty.ca ever since i saw it on lisamarie’s blog. the $25 free shipping thing makes it so tempting!! i also remember wanting to purchase that value set but i held back! sort of regret it now!!
Sounds like a great price for all of the items you received plus the clutch!! Wonderful review
I’ve actually found that NYX products are really nice for the price
Do you think the shadow insurance works better than the Urban Decay one? I’ve been using the Urban Decay primer for years.
The lip colors you chose are gorgeous!!
I have been using that shadow insurance, too. Got a little sample. So far, I am liking it!
WOW…you certainly got a nice haul of beauty loot and I can’t wait to see how you rock the blue eye shadow! Also love the clutch you ordered with ALL the goodies…only $45? Nice deal! BTW….I took your advice and tried a bright pink for the photos I took today and it looked great! Thank you for your help
The photos you saw of me in my birthday dress were after a professional makeover from smashbox!
Great purchases and thank you for sharing your experiences with the company. I haven’t ordered from them yet, but I might soon.
@meredith Oh yes, I would definitely recommend it. Especially for someone like me that’s kind of lazy to search stuff down in stores and likes getting mail
Elaine I am so glad that ebeauty worked out for you!now I feel like I have the green light to place my order! Yay!
@The Little Dust Princess Of course you can pull off pink lipstick!!! You do have to find the right pink though, everyone’s lips are a different colour though so if it looks one way on your hand it will actually look different on your lips!
Ouu I’m really digging the Thalia and Power lipsticks. So pretty, but I’m not sure if pink lips go well with my skin tone? You tell me!